Client Relations

ERS’ Award Winning Client Relations Team is here to deliver our clients the most exceptional customer service in the industry.  ERS’ knowledgeable Client Service Representatives are responsible for insuring that all the day to day needs of our client base are met clients are met in an expeditious and satisfactory manner.

Contacting Client Relations

ERS’ Client relations staff can be contacted by calling 1-800-446-4377 or by email. Individuals with accounts at ERS can call a representative a 1-800-377-1904.

Client Portal (Navigate)

ERS offers our clients a client portal that offers a powerful suite of products to allow for a more efficient management of your collection accounts while supporting a more robust reporting module. Our new web reporting procedure is secure, and allows you the unique ability to request on-demand reports. It lets you save the reports in multiple formats from .csv files (Excel) to .pdf files.

Clients may access our client portal by clicking the link below.