Contact Us
Account Holder Contact Information
College & University Account Holders / Guaranteed Agency Account Holders
Phone: (800) 377-1904
Fax: (630) 574-7788
To make payments via the internet visit our secure website at Help U Pay
Department of Education Loan Borrowers
Phone: (888) 377-5000
Fax: (630) 574-0199
Commercial Division
Phone: (800) 892-0427
Client Relations
Phone: (800) 446-4377
Fax: (630) 574-0110
Office Hours:
Mon – Thur: 8:00am – 9:00pm CST
Fri: 8:00am – 5:00pm CST
Sat: 8:00am – 12:00pm CST
